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Security
CareApp treats the security and privacy of customer data with the utmost importance. We are committed to securing customer data and ensuring continuity of access. We use a variety of industry-standard services and technologies to protect customer data from unauthorised access, disclosure, and loss. Security is directed by CareApp’s Chief Technology ...
2 min reading timeMost Active Sites Leaderboard
The Most Active Sites Leaderboard is a simple way to see how active your site is compared to others. It can be a fun way to compete with other users, but shouldn't be taken too seriously. This article explains how the leaderboard works. Leaderboard Contents The leaderboard lists all the sites in your provider in order of activity. For each site, we ...
1 min reading timeIntegrations
We believe better integrated tools lead to better health outcomes. Use CareApp either as the central hub of your care services, or as a component alongside your existing systems. Does CareApp integrate with my current system? Software integrations are business specific, and so each integration will depend on your needs and what you are trying to ach...
0 min reading timeKeeping Your CareApp Account Safe
Password Security A strong password is the first step towards keeping your account secure. CareApp follows the best practices for password security recommended by the National Institute of Standards and Technology (NIST) Your password should be at least 8 characters long Your password should not be too similar to the email address or name you use to...
1 min reading timeCareApp's AI Features
CareApp's AI features make it easier for team members, site coordinators, and administrators to create posts and notices, and respond to enquiries. Behind the scenes, CareApp is using Generative AI / Large Language Models to generate text. This article provides some technical information about how CareApp's AI features are implemented, how your data...
1 min reading timeHardware Requirements
CareApp has been designed to work on many different devices. For the best experience please follow the recommendations below. Web CareApp Web works in modern web browsers, including: Google Chrome (latest version) Mozilla Firefox (latest version) Apple Safari (latest 2 versions) Microsoft Edge (latest 2 versions) Not Supported: Internet Explorer Car...
0 min reading timeMost Connected Sites Leaderboard
CareApp works best when everyone involved in the care of a person is on CareApp. The Most Connected Sites Leaderboard is a simple way to see how connected your site is compared to others. It can be a fun way to compete with other users, but shouldn't be taken too seriously. This article explains how the leaderboard works. Leaderboard Contents The le...
1 min reading timeNetwork Access & Firewall
CareApp is a hosted web service. Your web browser or mobile app needs to have access to CareApp's services in order to work properly. For Corporate IT Networks Only Home internet connections and mobile data usually provide full Internet access. However, if CareApp is being used in a corporate IT environment, then the network may need additional conf...
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