Care Provider: Remove family or a member from a customer's community
Written by Georgia Radcliffe
Updated at November 3rd, 2022
If you are an Administrator or Coordinator on CareApp you can remove family and/or other members from a customer's community.
Follow the steps below to remove a member from a customer's community:
Web
- Click on the 'Customer' tab in the left side menu.
- Find the customer's account by scrolling down the customer list or searching for their name in the 'Filter' search bar.
- Click on the customer's profile.
- Click on the 'Community' tab.
- Scroll down and find the member listed that you would like to remove.
- Click 'Remove' next to their name. This will remove this member from this customer's community.
A member who is not connected to any customer is automatically deactivated and will not able to log into their account.
Mobile
This feature is not currently available on CareApp mobile. Please log in to CareApp web to complete this task.
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