Gathering feedback and making community decisions shouldn't require messy email threads or paper forms. The Questions & Surveys feature lets CareApp Coordinators and Administrators quickly consult residents, families, and staff directly from the app.
Questions stay pinned to the top of the feed for maximum visibility until your deadline closes, ensuring key voices are heard. All responses are anonymous, encouraging honest, candid feedback from your community.
Once responses start rolling in, Coordinators and Administrators can review live totals in the Insights tab or export the data directly as a CSV for reporting.
Check out the real-world example below to see how other providers use questions to boost engagement, then follow the step-by-step guide to create your own on mobile or web.
Mobile
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Tap the
+ Newbutton located at the bottom center of your home screen.
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Select Question from the pop-up menu options.
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Type your question in the text box provided.
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Choose your question type (e.g., single choice, multiple choice, or open text) and add answer options if needed.
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Select your audience by choosing the specific user groups (such as families, staff, or residents) you want to respond.
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Set a deadline so respondents know when feedback closes.
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Tap Send in the top right-hand corner to publish.
Once posted, your question will remain pinned to the top of the home feed until the deadline passes.
Delete
Web
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Click the
+ Newbutton at the top of the left-hand navigation menu.
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Select Question from the menu.
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Enter your question and answer options in the provided fields.
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Select your target audience by ticking the user groups you would like to include.
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Confirm your question type to suit the format of your poll or survey.
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Set the deadline timeframe for responses.
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Click Create Question to publish.
